Recently, we have recognized that many companies that already have internal IT teams, are struggling to hire, train, and retain top IT talent. Why? First of all, the best IT people, the specialized cream of the crop techs, will likely not want to work at a company that does have as its main focus, the latest and greatest technology. And many business managers are realizing, since they are not technical professionals, that they (alone) may not be in the best positions to develop their IT teams into new and highly complex areas such as cybersecurity, cloud environments, and Generative AI. This skill gap can stunt the growth of the overall business or put it at a cyber risk.

The D2 IT response to this problem is to offer a new IT support service model we call Co-Managed IT. This service is a collaborative model where D2 IT layers together with your internal IT team providing you with the additional resources and the enhanced expertise you need, instantly!

Key Benefits of Co-Managed IT

In our experience, medium-sized business owners typically seek several key benefits when considering co-managed IT services:

  • Cost-Effectiveness: Business managers are looking for a solution that balances cost and value. They want to leverage the broad industry experience and in-depth technical expertise that they can get with D2 IT, without the expense of hiring the experts full time.
  • Enhanced Security: With increasing cyber threats, robust security measures are a top priority. Business owners want up-to-date proactive security and monitoring to protect their data and systems. D2 IT brings tools and talent ready-to-go, saving time and money.
  • Expertise and Support: Access to specialized skills and knowledge that may not be available in-house is a significant advantage. This includes support for complex projects and advanced technologies. D2 IT will provide you with guidance so that you understand all your options in a given situation. This is solid value in itself.
  • Flexibility and Scalability: Business managers can tailor their IT services based on their organization’s specific needs, retaining control over certain functions while assigning other functions to D2 IT. In addition, the ability to scale IT resources up or down based on business needs is crucial. Co-managed IT services offer the flexibility to adjust support levels as required to keep your business both efficient and effective.
  • Collaboration and Control: Maintaining some level of control over IT operations while benefiting from external support is important. Co-managed IT allows for a collaborative approach where internal teams work alongside external providers.
  • Efficiency and Productivity: At times you might just have a bandwidth issue. A Co-Managed model allows savvy managers to offload routine tasks, allowing their internal staff to focus on strategic initiatives. Another way businesses can improve overall efficiency and productivity.
  • We’re Fun to Work With: At D2 IT we enjoy life. We want you to enjoy life too. We enjoy helping you grow your business and working to give you a competitive advantage. We will take work off your plate and stress off your mind.

This model is particularly beneficial for organizations facing high demand, new projects, or specific knowledge gaps within their IT departments.

These factors help medium-sized businesses enhance their IT capabilities while maintaining control and optimizing costs.